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Book review – Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere

Improving your performance may be as simple as having a job aid on hand. Take a recipe for example. Recipes are a job aid used to help you bake a cake or make a casserole. When you are just learning to make this particular dish, you might have to refer to it often to get the dish right; if you make the dish often, you might have to refer to the recipe occasionally.  Nonetheless, it certainly is convenient to have these job aids handy when you need them. Read the rest of this entry