In our first episode of the Extension Tech Roundtable, Jerry Buchko and I talked with Jeff Hino from Oregon State University about how he has managed to make Ask an Expert so successful in Oregon State. Continue reading
Just this week, our team began using a new program called Asana to better track the countless projects we have streaming through our department. It has already increased the transparency in our department as well as reduced the number of emails that go back and forth. Asana can be used to manage outputs as well as events. Continue reading
First of all, I would like to thank Steve Dotto for the latest tips of technology wisdom; they have already had a huge impact on my email box. In a previous post, I wrote about keeping an empty email box as well as other email strategies. Honestly, I continue to struggle with keeping an empty email box; although, I have been significantly improving. My improvement is based on a couple of recent tweaks that I picked up while watching some of Steve Dotto’s videos. Let me share what I have learned. Continue reading
What if you created a business that automatically referred business to itself? What if we could get current customers to send new clients to our business? John Jantsch believes that this is not only possible but very much doable. In his book, The Referral Engine – Teaching Your Business to Market Itself, he provided guidance for creating a referral process within the business process.
“Human beings are physiologically wired to make referrals” (Jantsch, 2012, p. 3).
While I was reading this book, I thought that this book was highly appropriate to Extension educators and programs. We need to harness our repeat customers to gain new customers. We need to create such buzz that they are all but happy to refer others to use our services. Continue reading
The more you give, the more you shall receive in return. I have been hearing this phrase over and over lately. It has been in the books I have been reading and the podcasts I have been listening to. As educators, I believe it is something we should regularly be doing. When we share information and knowledge, we never lose it, but more people benefit from what we share. In Extension, I believe we should be freely giving away everything we know. Some people do not agree. At one time, knowledge was power, now the sharing of knowledge is power.